FAQs

1. Who is Global Dream Travel?

With over 25 years of travel and tourism experience, we are a team of globally-focused British and Irish travel professionals. We operate on all continents with a global client base and a spectrum of trusted partners globally. We design custom trips and packages with the bespoke adventurer at heart. We place a strong emphasis on sustainable and green tourism, having a low environmental footprint and a positive contribution to the local communities we interact with. 


2: How would you describe your trips?

We keep our trips throughout the world unique by giving our undivided attention to small groups and ultra-small groups of between 4-12 people. In this way we manage to protect the environments and landscapes we visit. From the moment you’re greeted at arrivals by our representative and their comfortable eco-friendly touring vehicle, you’ll travel in style at a pace matching the group. We offer everyone who takes a trip with us the gold standard they would expect when embarking on a well-planned and expertly designed overseas journey. 

We feel that our guests deserve to have their questions answered, have their curiosity awakened and to have a personalised service all the way from booking to experiencing post-tour feedback. We want our guests to enjoy trips of a lifetime, feeling that nothing could have been better than the journey they went on. As such, we work with the best local service providers and partners to ensure that quality is maintained at all times. We enjoy that many of our newest clients are referred by word of mouth by our repeat travellers and that people are happy to recommend us to friends and family. We want you to see the highlights, learn the history, taste the local cuisines but also have time for personal interests and some free time to indulge in your favourite activities. Our guides and travel experts will always cater to your need for independent exploration with hints and local tips, sometimes going off the beaten track to the best local places often unknown by the big tour groups. 
 

 


3: What destinations and styles of trip do you offer?

We cover all 7 continents and offer everything from luxury indulgence breaks in Hawaii to cycling around Wales and South East England. Our main priority is client safety and security, so our destinations are chosen to offer the maximum amount of enjoyment in places that we can be sure our guests will feel comfortable visiting. Being a European company with strong links to the United States, Canada, Australia and New Zealand, we started offering tours to Europe and have grown to reflect the increased desire of our clients for the exotic, new and fascinating. In recent times we have developed valuable relationships in expanding travel markets, such as Africa, Russia, China, India, the Middle East and South America. We constantly look to expand our horizons in the same way our travellers wish to explore more of the world venturing on safaris, skiing in the Japanese Alps or exploring Lord of The Rings landscapes on the South Island in New Zealand. 


4: Who is eligible to travel on our journeys?

We cater for all ages as long as those under the age of 21 are accompanied by a parent or guardian with the requirements of good mobility, and a reasonable level of health and fitness. There will be times when we are walking on cobbled stones, up a hill to see a medieval castle or Neolithic fortress. It is important that all travellers are able to enter our vehicles and take flights without assistance, as we unfortunately cannot provide individual assistance to our guests from a mobility perspective. Operating small-group tours requires a certain level of independence and self-reliability as well as being respectful of fellow travellers. 

 


5: Do you intend on offering new destinations such as Polar?

Yes, 2022 has seen our first Polar expeditions depart as we work alongside the very best Polar experts. The next major milestone will be to offer space travel to our clients. We are currently in negotiation with the top 3 space exploration operators on behalf our curious clients.

 


6: What is the quality of the hotels that you use on your tours?

In Europe, North America and Australasia we offer 4* to 5* accommodations depending on the package, the tour and the desires of our guests. On the more bespoke and tailor-made packages, the sky is the limit, but we always make sure we choose clean, spacious, en-suite rooms on a bed and breakfast basis as a minimum standard. Our focus is on making sure that our accommodation providers offer the “local feel” and place strong emphasis on sustainability, reducing their carbon footprint and using resources wisely to favour reduced environmental impact. On our Safari trips, accommodation is typically a hand-selected lodge which will immerse you in local nature, maintaining a high standard for our clientele.


7: Do you offer a room-mate matching program?

No, our travellers value their own space away from home, and once out on the road, feel comfortable in the knowledge that Global Dream Travel provides their own unique space to relax at the end of each exciting day.  


8: How about flights and insurance?

We encourage travellers to book through the 'Flight' tab on our website or by clicking here. 

We are in negotiations with a long-standing US insurer with a global footprint that can offer any form of medical travel and trip cancellation package to any client globally. Further updates will be available soon and we will inform our clients of the convenient service we provide.

 

9: Do you make special arrangements to meet guests’ dietary needs?

As the only meal included every day (apart from the first, arrival day) is breakfast for the majority of our trips, we make sure guests have a choice in what they eat by recommending local restaurants where you can try local food that caters for all tastes and dietary requirements. Vegans, vegetarians, pescatarians or guests on a specific diet will find it easy to find good, healthy food matching their requirements in each destination. 


10: What are your payment options?

We accept all major cards and electronic bank transfers. PayPal and other online platforms will charge us a fee for the convenience of their service. Should our clients wish to choose this method, we add 5% to the cost of the trip to ensure the client does not get any less of a trip experience.

 

11: What happens when I book my trip?

When payment is completed you will be directed to a Thank You page with a confirmation of your purchase, which will also be sent to you by email. We will confirm the dates you have chosen and provide information on the airport arrangements for your arrival. Some clients prefer to pay the full cost up front as they know and trust us. Other travellers prefer a 30% deposit initially to secure a trip, followed by a 70% top up subsequently. For each payment, we always confirm receipt of funds, keeping open lines of communication. 
 

 

12: Do your tours require a passport or visa?

If you are a citizen of the USA, Australia, New Zealand, Canada, the European Union and Great Britain, most destinations worldwide will not require a visa. However, certain countries like Russia and Vietnam will require a visa to be obtained in advance. Usually, an embassy charges in the region of $50, depending on the country. If you are a passport holder of another country, please deal directly with your nearest embassy or consulate for the required travel documents. Feel free to get in touch with us should you require assistance. 

 


13: How can I contact you?

You can reach us by email on info@globaldreamtravel.com, use the contact form below, or call us on +44 (0) 7799904189 or +353 838257362



14: How can I share photos from my trip with Global Dream Travel?

You can engage with fellow travellers, exchange stories and share pictures on our social media platforms. We find a picture says a thousand words and seeing the destinations through the lens of fellow travellers allows dreams of future trips to be formed. Pictures can be shared via the social media links below.

Facebook

Instagram

 

15. What's included and what's not included on my trip?

Included:

  • Airport meet and greet, transfers upon arrival and departure

  • All accommodations from arrival to departure on a bed and breakfast basis.

  • Professional tour guide services and transport 

  • All internal means of transport (touring vehicles, ferries, cruises, flights etc.)

  • Suitcase porterage in and out of hotels (one item per person)

Not included:

  • Flights to and from destination, however you can book your own via our Skyscanner portal here: Flights | Global Dream Travel

  • Driver/guide gratuities - suggested $30 per person per day

  • Meals - we give our guests the opportunity to choose outside the hotels and explore regional cuisines. Full breakfast is included every day to get you off to a great start.

  • Travel and medical insurance - you can get a quote with a special rate through our partners at TripMate by clicking here.

  • Transfers from your home to and from your airport of departure/return (can be arranged upon request)

  • Museum and attraction entrances. We give our guests the choice to decide what they wish to do and see with recommendations based on their interests. Our guides will find many free attractions suitable to most tastes. Some trips are fully inclusive such as safari, polar and high-end bespoke journeys.

  • Visa costs (typically in the region of $50 per person per country)

16. What happens if I cancel my trip?

You will receive a full refund (minus a 5% handling fee) should you cancel prior to one month in advance of the trip start date. If for medical reasons your doctor has advised you not to travel, we will endeavour to provide you with a full refund, depending on the ability of our service providers to refund us in the first instance. We will always do our best on a case by case basis. 

17. Is my data protected?

Yes - for more information please see our privacy policy here.

18. Where can I find your Terms of Use?

Please see our Terms of Use page by clicking here.

19. Do you have a loyalty programme?

 Valued repeat travellers generally receive higher standards of accommodation that can include complimentary room upgrades. We go out of our way to impress those that return with us, valuing their custom.

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